Document Photo Requirements
Here are our recommendations on how to upload your photos and complete APPLICATION successfully:
Image quality requirements:
– Good lighting
Better OCR results can be obtained with good illumination. An image that is very bright or dark can prevent the document from processing properly.
– Avoid reflections
Reflections and glares impede processing and lower the precision of data extraction. When taking pictures of documents on your phone, we advise against using the flash.
– Focus and sharpness
Reflections and glares impede processing and lower the precision of data extraction. When taking pictures of documents on your phone, we advise against using the flash.
– Angle
The tilt angle of the document should not exceed 10 degrees in any direction (horizontal or vertical).
– Margins (too small)
The tilt angle of the document should not exceed 10 degrees in any direction (horizontal or vertical).
– Margins (too big)
Make sure the space around the document does not take up more than 20-30% of the image. It is recommended that the document takes up 70-80% of the image.
– Contrast
Make sure the space around the document does not take up more than 20-30% of the image. It is recommended that the document takes up 70-80% of the image.
– Resolution of the image
Make sure the space around the document does not take up more than 20-30% of the image. It is recommended that the document takes up 70-80% of the image.
– Extraneous objects
Make sure your hands or other objects do not cover document data.
If you followed all our recommendations and the verification is still unsuccessful, please, contact us and attach your photos.
